Wydawnictwo IT Governance Publishing - ebooki
Tytuły książek(ebooki,audiobooki) wydawnictwa: IT Governance Publishing
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This book explores designing, implementing, and optimizing service desks to improve efficiency and customer satisfaction. With real-world case studies, learn how to streamline service delivery and integrate the USD into enterprise operations.-
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ebook
161 pkt
(50,90 zł najniższa cena z 30 dni)
161.10 zł
179.00 zł (-10%) -
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This book explores how IT is transforming business strategy, governance, and operations, with insights on balancing efficiency, effectiveness, and innovation to drive success in digital transformation projects.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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Discover the vital role of Agile business analysts in transforming project outcomes. Learn how to integrate Agile principles into business analysis, build effective teams, and drive success through practical guidance and strategies.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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Explore ITIL® 4's Create, Deliver, and Support (CDS) framework, focusing on service value systems, shift-left approaches, and technology integration. Learn how to streamline IT service management and enhance user support across the service lifecycle.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book provides a comprehensive understanding of ITIL® 4 Direct, Plan and Improve (DPI) concepts, focusing on governance, risk management, continual improvement, and organizational change management. Ideal for IT service management professionals.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book walks through ITIL® 4's best practices for driving stakeholder value, focusing on customer journeys, stakeholder relationships, and service design. Learn to design, manage, and improve services while validating value delivery.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book provides an essential guide to ITIL® 4, including its core concepts, service management roles, practices, and the Service Value System. Perfect for individuals preparing for the ITIL® Foundation exam.
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ebook
85 pkt
(50,90 zł najniższa cena z 30 dni)
85.49 zł
94.99 zł (-10%) -
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This book explores core High-Velocity IT practices, emphasizing ITIL® 4 principles, strategies, and behaviors for transforming IT operations. It covers key concepts like the service value system, value chain, and digital product lifecycles.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book introduces the key concepts of ITIL® 4 Foundation and covers essential topics like service management, value co-creation, guiding principles, service value chain, and ITIL® practices. It also provides exam preparation tips.
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ebook
85 pkt
(50,90 zł najniższa cena z 30 dni)
85.49 zł
94.99 zł (-10%) -
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This book introduces adaptable project management, focusing on agile principles, case studies, and techniques for successful execution. Learn to manage risks, plan strategically, and ensure progress with practical advice and expert insights.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This practical guide helps businesses implement ISO 14001 environmental management standards with clear examples, procedures, and templates. It covers everything from policy development to internal audits, ensuring compliance and sustainability.
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ebook
85 pkt
(50,90 zł najniższa cena z 30 dni)
85.49 zł
94.99 zł (-10%) -
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This book provides a deep dive into Service Management, covering everything from ITSM basics to career opportunities. Explore essential elements, communication strategies, and actionable insights to thrive in the field.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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Gain practical insights into service desk management, including ITSM, team development, performance tracking, and emerging technologies like AI and chatbots. Perfect for professionals looking to enhance and optimize service desk operations.
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ebook
71 pkt
(50,90 zł najniższa cena z 30 dni)
71.91 zł
79.90 zł (-10%) -
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This book is a step-by-step guide to implementing IT Service Management (ITSM) in any organization. From initial business planning to continual improvement, this book provides practical advice and frameworks for successful ITSM deployment.
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ebook
134 pkt
(50,90 zł najniższa cena z 30 dni)
134.10 zł
149.00 zł (-10%) -
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Explore the ethical challenges posed by AI, including its effects on privacy, misinformation, job displacement, and societal behavior. Learn how to navigate the digital and AI ethics landscape and understand the strategies for future governance.
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ebook
98 pkt
(50,90 zł najniższa cena z 30 dni)
98.10 zł
109.00 zł (-10%) -
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This guide walks you through implementing ISO 45001, covering risk management, legal compliance, and worker participation to create a sustainable Occupational Health and Safety Management System (OHSMS) for a safer workplace.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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Learn how to apply KPIs and metrics to IT Service Management (ITSM) for performance improvement. This book provides practical insights on measurement, data analysis, and continuous improvement.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book focuses on disaster recovery and business continuity, offering strategies for managing IT and non-IT risks. It covers data protection, cybersecurity, crisis management, and creating effective contingency plans for organizational resilience.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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ISO 50001 provides a detailed approach to energy management systems, including integration with ISO 14001, implementing key energy-saving measures, and preparing for certification.
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ebook
44 pkt
(22,90 zł najniższa cena z 30 dni)
44.91 zł
49.90 zł (-10%) -
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Learn the fundamental processes of IT Service Management (ITSM) through ITIL, focusing on incident, problem, and change management, along with best practices for effective service desk operation.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book offers a structured approach to enhancing workplace well-being through resilience at individual and team levels. It provides practical steps for managing stress, building healthy habits, and fostering a supportive work environment.
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ebook
71 pkt
(50,90 zł najniższa cena z 30 dni)
71.91 zł
79.90 zł (-10%) -
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Learn ITIL® 4 Digital and IT Strategy, covering digital transformation, strategy management, and operational excellence. Gain practical strategies for successful digital initiatives.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book covers ISO 22301:2019 in detail, helping businesses build and implement effective continuity plans. It offers strategies for risk management, leadership roles, and continuous improvement, leading to successful ISO certification.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book covers the essential elements of SIAM™, from its ecosystem and history to practical applications. It explores SIAM structures, roles, and practices, while highlighting challenges, risks, and strategies for successful integration.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This official guide provides a structured roadmap for planning, implementing, and improving Service Integration and Management (SIAM) in multi-vendor environments.
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ebook
161 pkt
(50,90 zł najniższa cena z 30 dni)
161.10 zł
179.00 zł (-10%) -
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This book offers practical solutions for business continuity planning in the face of pandemics. Drawing from COVID-19, it helps organizations prepare for future crises with actionable strategies and insights.
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ebook
125 pkt
(50,90 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book offers an in-depth understanding of IT governance, focusing on information security, risk management, and frameworks such as ISO 27001. It provides actionable insights into securing your IT systems and aligning with international regulations.
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ebook
188 pkt
(50,90 zł najniższa cena z 30 dni)
188.10 zł
209.00 zł (-10%) -
