Wydawnictwo IT Governance Publishing - ebooki
Tytuły książek(ebooki,audiobooki) wydawnictwa: IT Governance Publishing
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This book explores designing, implementing, and optimizing service desks to improve efficiency and customer satisfaction. With real-world case studies, learn how to streamline service delivery and integrate the USD into enterprise operations.-
- PDF + ePub 161 pkt
(179,00 zł najniższa cena z 30 dni)
161.10 zł
179.00 zł (-10%) -
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This book explores how IT is transforming business strategy, governance, and operations, with insights on balancing efficiency, effectiveness, and innovation to drive success in digital transformation projects.
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- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book introduces adaptable project management, focusing on agile principles, case studies, and techniques for successful execution. Learn to manage risks, plan strategically, and ensure progress with practical advice and expert insights.
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- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book provides a deep dive into Service Management, covering everything from ITSM basics to career opportunities. Explore essential elements, communication strategies, and actionable insights to thrive in the field.
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- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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Discover the vital role of Agile business analysts in transforming project outcomes. Learn how to integrate Agile principles into business analysis, build effective teams, and drive success through practical guidance and strategies.
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- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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Explore ITIL® 4's Create, Deliver, and Support (CDS) framework, focusing on service value systems, shift-left approaches, and technology integration. Learn how to streamline IT service management and enhance user support across the service lifecycle.
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- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book provides a comprehensive understanding of ITIL® 4 Direct, Plan and Improve (DPI) concepts, focusing on governance, risk management, continual improvement, and organizational change management. Ideal for IT service management professionals.
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- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book walks through ITIL® 4's best practices for driving stakeholder value, focusing on customer journeys, stakeholder relationships, and service design. Learn to design, manage, and improve services while validating value delivery.
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- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book provides an essential guide to ITIL® 4, including its core concepts, service management roles, practices, and the Service Value System. Perfect for individuals preparing for the ITIL® Foundation exam.
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- PDF + ePub 85 pkt
(94,99 zł najniższa cena z 30 dni)
85.49 zł
94.99 zł (-10%) -
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This book explores core High-Velocity IT practices, emphasizing ITIL® 4 principles, strategies, and behaviors for transforming IT operations. It covers key concepts like the service value system, value chain, and digital product lifecycles.
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- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book introduces the key concepts of ITIL® 4 Foundation and covers essential topics like service management, value co-creation, guiding principles, service value chain, and ITIL® practices. It also provides exam preparation tips.
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- PDF + ePub 85 pkt
(94,99 zł najniższa cena z 30 dni)
85.49 zł
94.99 zł (-10%) -
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This book covers the essential elements of SIAM™, from its ecosystem and history to practical applications. It explores SIAM structures, roles, and practices, while highlighting challenges, risks, and strategies for successful integration.
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- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This official guide provides a structured roadmap for planning, implementing, and improving Service Integration and Management (SIAM) in multi-vendor environments.
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- PDF + ePub 161 pkt
(179,00 zł najniższa cena z 30 dni)
161.10 zł
179.00 zł (-10%) -
