CRM
W kategorii CRM znajdziecie publikacje omawiające systemy zarządzania relacjami z Klientami, potocznie zwane CRM - Customer Realationship Management. Książki te stanowią wspaniały przewodnik w działaniach związanych z wprowadzaniem, dostosowywaniem do potrzeb danego biznesu,czy wreszcie samym zarządzaniem i obsługą systemów klasy CRM.
Wiedza zawarta w książkach pozwoli na efektywne i przejrzyste zarządzanie kontaktami z Klientami, analizę ich potrzeb i zachowań. Ułatwi planowanie i prowadzenie działań marketingowych czy też logistycznych i ich ewentualną optymalizację.
Książki, ebooki z kategorii: CRM dostępne w księgarni Ebookpoint
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Wprowadzenie do Salesforce. Jak zoptymalizować sprzedaż i marketing. Wydanie II
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SAP w 24 godziny. Wydanie V
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CRM. Relacje z klientami
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Fundamentals of CRM with Dynamics 365 and Power Platform. Enhance your customer relationship management by extending Dynamics 365 using a no-code approach
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Salesforce Essentials for Administrators. Discover the administration fundamentals and challenges of Salesforce CRM
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CRM. Zarządzanie kontaktami z klientami
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Salesforce B2C Solution Architect's Handbook. Leverage Salesforce to create scalable and cohesive business-to-consumer experiences - Second Edition
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Mastering Apex Programming. A Salesforce developer's guide to learn advanced techniques and programming best practices for building robust and scalable enterprise-grade applications - Second Edition
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Practical Salesforce Architecture
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Accelerating Nonprofit Impact with Salesforce. Implement Nonprofit Cloud for efficient and cost-effective operations to drive your nonprofit mission
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NetSuite for Consultants. A handbook for ERP and CRM consultants to implement NetSuite 2021 quickly and easily
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Salesforce B2C Solution Architect's Handbook. Design scalable and cohesive business-to-consumer experiences with Salesforce Customer 360
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Building Expert Business Solutions with Zoho CRM. An indispensable guide to developing future-proof CRM solutions and growing your business exponentially
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Implementing Order to Cash Process in SAP. An end-to-end guide to understanding the OTC process and its integration with SAP CRM, SAP APO, SAP TMS, and SAP LES
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Becoming a Salesforce Certified Technical Architect. Prepare for the review board by practicing example-led architectural strategies and best practices
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Odoo 14 Development Cookbook. Rapidly build, customize, and manage secure and efficient business apps using Odoo's latest features - Fourth Edition
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Salesforce for Beginners. A step-by-step guide to creating, managing, and automating sales and marketing processes
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The Art of CRM. Proven strategies for modern customer relationship management
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Salesforce CRM - The Definitive Admin Handbook. Build, configure, and customize Salesforce CRM and mobile solutions - Fifth Edition
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Odoo 12 Development Essentials. Fast-track your Odoo development skills to build powerful business applications - Fourth Edition
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Odoo 11 Development Essentials. Develop and customize business applications with Odoo 11 - Third Edition
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Working with Odoo 11. Configure, manage, and customize your Odoo system - Third Edition
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Infusionsoft Cookbook. Over 88 recipes for effective use of Infusionsoft to mitigate your CRM needs, marketing automation, conducting online business optimally
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Learning Salesforce Visual Workflow. Click your way to automating your various business processes using Salesforce Visual Workflow
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SAP BusinessObjects Dashboards 4.1 Cookbook. Over 100 simple and incredibly effective recipes to help transform your static business data into exciting dashboards filled with dynamic charts and graphics
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Salesforce Reporting and Dashboards. Master the art of building successful reports and dashboards with this comprehensive guide
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Microsoft Azure Development Cookbook. Over 70 advanced recipes for developing scalable services with the Microsoft Azure platform
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Salesforce.com Customization Handbook. Customize Salesforce to automate your business requirements
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Customer Success with Microsoft Dynamics Sure Step. Having invested in Microsoft Dynamics, your enterprise will want to make a success of it, which is where this guide to Sure Step comes in, teaching you how to apply the methodologies to ensure optimum results
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Oracle Siebel CRM 8 Developer's Handbook. Configure, Automate, and Extend Siebel CRM applications with this Oracle book and