IT Governance Publishing (ITGP) is the world's only specialist IT governance publisher. We produce books, toolkits and training aids on a wide range of topics including information security, IT governance, information risk, compliance, cyber security, IT service management, project management and management system standards.
IT Governance Publishing - ebooki
Tytuły autora: IT Governance Publishing dostępne w księgarni Ebookpoint
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Learn the fundamental processes of IT Service Management (ITSM) through ITIL, focusing on incident, problem, and change management, along with best practices for effective service desk operation.-
- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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Learn how to apply KPIs and metrics to IT Service Management (ITSM) for performance improvement. This book provides practical insights on measurement, data analysis, and continuous improvement.
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- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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This book explores core High-Velocity IT practices, emphasizing ITIL® 4 principles, strategies, and behaviors for transforming IT operations. It covers key concepts like the service value system, value chain, and digital product lifecycles.
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- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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Explore PCI DSS compliance with this comprehensive guide. Learn the essential requirements, how to maintain compliance, and key strategies for avoiding data breaches while securing payment systems.
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- PDF + ePub 71 pkt
(79,90 zł najniższa cena z 30 dni)
71.91 zł
79.90 zł (-10%) -
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This book explores how IT is transforming business strategy, governance, and operations, with insights on balancing efficiency, effectiveness, and innovation to drive success in digital transformation projects.
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- PDF + ePub 125 pkt
(139,00 zł najniższa cena z 30 dni)
125.10 zł
139.00 zł (-10%) -
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Gain practical insights into service desk management, including ITSM, team development, performance tracking, and emerging technologies like AI and chatbots. Perfect for professionals looking to enhance and optimize service desk operations.
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- PDF + ePub 71 pkt
(79,90 zł najniższa cena z 30 dni)
71.91 zł
79.90 zł (-10%) -
