Business Process Management with JBoss jBPM. Find out how to improve business processes with jBPM, and discover how you can begin making a transformative impact as a business analyst in your organization

Spis treści ebooka

• Business Process Management with JBoss jBPM
  • Table of Contents
  • Business Process Management with JBoss jBPM
  • Credits
  • About the Author
  • About the Reviewers
  • Preface
    • What this book covers
    • What you need for this book
    • Conventions
    • Reader feedback
    • Customer support
      • Downloading the example code for the book
      • Errata
      • Questions
  • 1. Introduction
    • The BPM approach to software development
      • Evolution of software development methodologies
      • The emergence of key technologies
      • Meanwhilemanagement theory
        • What is a business process and why do we want to manage it?
        • Business process improvement and re-engineering
      • From this convergence, BPM emerges
      • Business process management: a definition
        • Key benefits of BPM
        • Typical business scenarios ripe for BPM
    • How this book works
      • The solution well build
      • Introducing our suggested project lifecycle
      • Introducing our example business scenario
      • Introducing our example BPM suite
        • JBoss jBPM
        • JBoss
        • SeeWhy business intelligence platform
    • Summary
  • 2. Understanding the target process
    • Setting up the project
      • Introducing our example business scenario
      • Project initiation document
        • Example
      • Scope the target process
        • Example
      • Put together the project team
        • Identify project sponsors
        • Project office
        • Example
        • Identify process owners and subject matter experts
          • Example
      • Kick-off meeting
    • Analyze the process
      • Map the workflow
        • Example
      • Identify roles and responsibilities
        • Activity flow diagram
          • Example
        • RACI matrix
          • Example
      • Put metrics alongside the process
        • Example
      • Identify quick wins
        • Example
      • Sign off to be process
    • Summary
  • 3. Develop the process in JBoss jBPM
    • Introduction
      • The JBoss jBPM architecture
    • Installation
      • Install Java
      • Install the JBoss jBPM engine and the JBoss application server
      • Install the JBoss jBPM designer
      • Set up shortcuts
      • Touring the designer's user interface
        • Package explorer
        • Editor area
          • Diagram
          • Swimlanes
          • Deployment
          • Design
          • Source
        • Properties explorer
        • Outline view
    • JBoss jBPM concepts
      • jBPM process definition languagejPDL
        • Nodes
          • Tasks
          • State
          • Forks and joins
          • Decision
          • Node
        • Transitions
        • Actions
        • Swimlanes
        • Process variables
        • Process state
        • Super state
    • Building our example process
      • Add our swimlanes
      • Adding our nodes
      • Export for sign-off
    • Summary
  • 4. The Prototype user interface
    • Build the prototype
      • Develop the prototype user interface
      • Set up our users
      • Deploy the process and user interface
    • Investigating the web console interface
      • End users
      • Managers
    • Adapt the web console
      • Sign off for the proof of concept
    • Summary
  • 5. Iterate the prototype
    • Set up for the proof of concept
      • Set up the team
      • Set expectations
      • Plan the proof-of-concept program
      • Capture requirements
      • Make jBPM available on a server
      • Run the proof of concept
    • Iterate the system
      • Process changes
        • Task prioritization
        • Integration with other systems
    • Obtain sign-off
    • Summary
  • 6. Proof-of-concept to implementation
    • Preparation for implementation
      • Judging readiness
      • Implementation plan
      • Customizing the web console
      • Swapping the database back end
        • Install the database server
        • Install the database tables
        • Import the data
        • Set up a JNDI data source
        • Install the MySQL driver
        • Amend the JBoss configuration
        • Amend the hibernate configuration
    • Monitoring the process
      • Process management
      • Process metrics analysis
      • Process forecasting
      • Example process reporting suite
        • Integrating the SeeWhy business intelligence platform
          • Get SeeWhy
          • Install SeeWhy
          • Set up the BAM points on the graph
          • Make the action handler code available to jBPM
          • Configure the jBPM JBoss server
          • Telling SeeWhy about our process event
          • Configuring SeeWhy's incoming event interface
          • Tell SeeWhy how to interpret the data
          • Taking it further
          • Set up email notifications
            • Tell SeeWhy when to alert
            • Configure a notification
            • Setting up your email client
            • Testing the notifications
          • Using SeeWhy for BAM
    • Go-live
    • Summary
  • 7. Ongoing process improvement
    • Project assessment
      • Project post mortem
        • Evaluate project versus success criteria
        • Determine the real ROI of the system
        • Obtain project sign-off
    • Process analysis and improvement
      • Track process metrics
      • Change request processes
        • Business process changes
        • jBPM changes
    • Business process documentation
      • What kind of documentation?
        • Using a wiki
    • Ideas for further development
      • Breaking up the process into phases using superstates
      • Abstracting into a process hierarchy
      • Building a process-driven enterprise
      • Automate business rules processing
      • Replace the user information database
      • Document management
    • Summary
    • Epilogue
  • Index

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