Richard H. Miller, Ph.D., is a leader in user experience and conversational AI with over 30 years of expertise in UX Design strategy and 7 years of specialization in Conversational AI. He is recognized for successfully founding and managing four global teams and delivering innovative, user-centered design solutions to Fortune 500 . Richard assembled and led a high-performing conversational AI design team, supporting over 100 developers in diverse domains such as Finance, Expenses, Human Capital Management, and Sales. His previous experience includes earning a Ph.D. in design, redesigning a missile defense system for the Navy, designing systems for phone companies, and designing some of the first web applications and voice experiences.
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