Tim Woodruff is a ServiceNow architect and developer who has spent his entire adult life working in IT systems and development, with over a decade of experience in both. Tim has written several books on ServiceNow, and runs a ServiceNow development blog called SN Pro Tips. Tim writes ServiceNow apps which he gives away through his development blog. When he's not working, Tim can be found researching obscure and arcane programming trivia and studying physics. You can fi nd Tim on Twitter at @TheTimWoodruff.
