Message-ID: <30693087.1075859809324.JavaMail.evans@thyme>
Date: Thu, 17 May 2001 09:50:00 -0700 (PDT)
From: enron.announcements@enron.com
To: houston.report@enron.com
Subject: Weekend Outage Report for 5-18-01 through 5-21-01
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W E E K E N D   S Y S T E M S   A V A I L A B I L I T Y

F O R

May 18, 2001 5:00pm through May 21, 2001 12:00am
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SCHEDULED SYSTEM OUTAGES: 

ARDMORE DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

AZURIX: No Scheduled Outages.

EB34 DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages.

EDI SERVER: No Scheduled Outages.

ENRON CENTER SOUTH DATA CENTER - FACILITY OPERATIONS: No Scheduled Outages

ENRON NORTH AMERICAN LANS:  No Scheduled Outages.

FIELD SERVICES:  No Scheduled Outages.

INTERNET: 
Impact:  Internet
Time:  Fri 5/18/2001 at  10:30:00 PM CT thru Fri 5/18/2001 at  11:30:00 PM CT
 Fri 5/18/2001 at    8:30:00 PM PT thru Fri 5/18/2001 at    9:30:00 PM PT
 Sat 5/19/2001 at  4:30:00 AM London thru Sat 5/19/2001 at  5:30:00 AM London
Outage:  Upgrade IOS on ENEFW4
Environments Impacted:  Internet
Purpose: The new code has bug fixes and stateful failover feature.
Backout: Revert back to old IOS.
Contact(s):  John Shupak          713-853-7943
  Bryan Aubuchon    713-345-8446
 
MESSAGING: 
Impact:  Corp Notes
Time:  Fri 5/18/2001 at  9:00:00 PM CT thru Sat 5/19/2001 at  1:00:00 AM CT
 Fri 5/18/2001 at  7:00:00 PM PT thru Fri 5/18/2001 at  11:00:00 PM PT
 Sat 5/19/2001 at  3:00:00 AM London thru Sat 5/19/2001 at  7:00:00 AM London
Outage:  cNotes Server Reboots
Environments Impacted:  All users on any of the mailservers listed below
Purpose: Scheduled @ 2 week interval
Backout: Make sure server comes up.
Contact(s):  Trey Rhodes  (713) 345-7792  
        
Impact:  EI
Time:  Fri 5/18/2001 at  9:00:00 PM CT thru Sat 5/19/2001 at  1:00:00 AM CT
 Fri 5/18/2001 at  7:00:00 PM PT thru Fri 5/18/2001 at  11:00:00 PM PT
 Sat 5/19/2001 at  3:00:00 AM London thru Sat 5/19/2001 at  7:00:00 AM London
Outage:  EI Notes Server Maintenance
Environments Impacted:  EI Local/Domestic/Foreign Sites
Purpose: Scheduled @ 2 week interval
Backout: N/A
Contact(s):  David Ricafrente    713-646-7741
 
MARKET DATA: 
Impact:  CORP
Time:  Wed 5/16/2001 at  4:45:00 PM CT thru Wed 5/23/2001 at  4:45:00 PM CT
 Wed 5/16/2001 at  2:45:00 PM PT thru Wed 5/23/2001 at  2:45:00 PM PT
 Wed 5/16/2001 at  10:45:00 PM London thru Wed 5/23/2001 at  10:45:00 PM 
London
Outage:  Market Data Cable Management EB3460
Environments Impacted:  All Trading Groups
Purpose: Improve computer room environment.  Perform cable management in 
order to comply with computer room standards.
Backout: N/A
Contact(s):  John Sieckman    713-345-7862
 
NT: No Scheduled Outages.

OS/2:  No Scheduled Outages.

OTHER SYSTEMS: 
Impact:  Corp, OTS, ETS    
DATE:  MAY 29, 2001/2/2001 at  5:30:00 PM
Outage:  Migrate DSS Server to GTHOU-APPSQ03P
Environments Impacted:  DSS users will not be able to access the old server 
(ENEDS01_ADAPT)after this date
Purpose: The existing server is outdated, migrating to SQL 2000 provides 
increased 
functionality and conforms to database platform requirements.   
Backout: 
Contact(s):  Mary Vollmer          713-853-3381
  Joe Hellsten           713-853-7346      713-545-4164

Impact:  CORP
Time:  Sat 5/19/2001 at  10:00:00 AM CT thru Sat 5/19/2001 at  4:00:00 PM CT
 Sat 5/19/2001 at    8:00:00 AM PT thru Sat 5/19/2001 at  2:00:00 PM PT
 Sat 5/19/2001 at  4:00:00 PM London thru Sat 5/19/2001 at  10:00:00 PM London
Outage:  Moving Production Database TDSPROD
Environments Impacted:  ENA
Purpose: This database is being moved to give the space it is currently using 
to the Enpower database on that server.  The new server Refraction will also 
allow TDSPROD to expand as well.
Backout: The old instance will be restarted and the TNSNAMES.ORA entry will 
be changed to point at the old instance.
Contact(s):  John Jahnke    713-345-4398
                      
Impact:  CORP
Time:  Sat 5/19/2001 at  9:00:00 PM CT thru Sun 5/20/2001 at  12:00:00 AM CT
 Sat 5/19/2001 at  7:00:00 PM PT thru Sat 5/19/2001 at   10:00:00 PM PT
 Sun 5/20/2001 at  3:00:00 AM London thru Sun 5/20/2001 at  6:00:00 AM London
Outage:  Resource addition for server moe.
Environments Impacted:  Sitara, PEP, Global
Purpose: Server is memory and cpu constrained.
Backout: Shutdown the server and revert to old configuration.
Contact(s):  Malcolm Wells    713-345-3716
 
SITARA:   Also see above 
Impact:  CORP
Time:  Sat 5/19/2001 at   2:00:00 PM CT thru Sun 5/20/2001 at  12:00:00 AM CT
 Sat 5/19/2001 at 12:00:00 PM PT thru Sat 5/19/2001 at   10:00:00 PM PT
 Sat 5/19/2001 at  8:00:00 PM London thru Sun 5/20/2001 at  6:00:00 AM London
Outage:  Resource additionto Sitara server aurora.
Environments Impacted:  Sitara production
Purpose: Add needed cpu and memory.
Backout: Remove the newly added resources and restart under the old config.
Contact(s):  Malcolm Wells    713-345-3716
 
SUN/OSS SYSTEM: No Scheduled Outages.

TELEPHONY: No Scheduled Outages

TERMINAL SERVER:  No Scheduled Outages.

UNIFY:  
Impact:  CORP
Time:  Fri 5/18/2001 at  3:00:00 PM thru Sun 5/20/2001 at  11:45:00 PM
Outage:  Unify Power Production Server Maintenance
Environments Impacted:  Unify Users
Purpose: Infrastructure required maintenance
Backout: 
Contact(s):  Brian Ripley          713-345-4709
  Charles Ballmer    713-853-0684
  Bob Ward              713-345-4409 

 
SCHEDULED SYSTEM OUTAGES: Australia
Impact:  CORP
Time:  Sat 19-May-2001 at  10:00:00 AM Sydney thru Sat 19-May-2001 at 3:00:00 
PM Sydney
 Sat 19-May-2001 at  1:00:00 AM GMT (London) thru Sat 19-May-2001 at  6:00:00 
AM GMT (London)
 Fri 5/19/2001 at  7:00:00 PM CT (Houston) thru Sun 5/20/2001 at  12:00:00 AM 
CT (Houston)
 Fri 5/19/2001 at 5:00:00 PM PT (Portland)  thru Sat 5/19/2001 at  10:00:00 
PM PT (Portland) 
Outage: Sydney UPS Test & Service
Environments Impacted:  Corp Sydney - all systems
Purpose: Original UPS needs testing & service. Will require Server Room to be 
de-powered to allow maintenance.
Backout: Plug equipment into unconditioned power.
Contact(s):  Colin Wood    +61-416-248-353
  Elliott Katz +61-292-292-309


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        FOR ASSISTANCE

(713) 853-1411   Enron Resolution Center


Specific Help:
Information Risk Management   (713) 853-5536
SAP/ISC                                                                       
        (713) 345-4727
Unify On-Call      (713) 284-3757  [Pager]
Sitara On-Call     (713) 288-0101  [Pager]
RUS/GOPS/GeoTools/APRS   (713) 639-9726  [Pager]
OSS/UA4/TARP    (713) 285-3165  [Pager]
CPR      (713) 284-4175  [Pager]
EDI Support      (713) 327-3893  [Pager]
EES Help Desk     (713)853-9797 OR (888)853-9797