Learning ServiceNow. Second edition (ebook)(audiobook)(audiobook) Książka w języku angielskim

    Okładka książki/ebooka Learning ServiceNow. Second edition

    Okładka książki Learning ServiceNow. Second edition

    Okładka książki Learning ServiceNow. Second edition

    Okładka książki Learning ServiceNow. Second edition

    Bądź pierwszym, który oceni tę książkę
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    169,00 zł

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    IT service management automation at your fingertips

    Key Features

    • Learn to leverage ServiceNow's capabilities for improved IT automation by following step-by-step, practical instructions
    • Build core administration, development, and maintenance skills with IT service management in ServiceNow
    • Improve your workflow efficiency by designing and creating responsive and automated workflows, business logic, and front-end automation

    Book Description

    This book is an updated version of Learning

    ServiceNow, that will cover the new and

    updated features of the ServiceNow platform.

    It will show you how to put important

    ServiceNow features to work in the real

    world, while introducing key concepts via

    examples of managing and automating IT

    services. It'll help you build a solid foundation

    of knowledge, and will demonstrate how to

    effectively implement and configure modules

    within ServiceNow. We'll show you how to

    configure and administer your instance,

    and then move on to building strong user

    interfaces and creating powerful workflows.

    We also cover other key elements of

    ServiceNow, such as notifications, security,

    reporting, and custom development. You

    will learn how to improve and automate your

    business' workflow and processes. By the end

    of this book, you will be able to successfully

    configure and manage ServiceNow like a pro.

    What you will learn

    • Read and write clear, effective code for
    • the ServiceNow platform
    • Identify and avoid common pitfalls
    • and missteps that could seriously impact
    • future progress and upgradeability
    • Use debugging tools to troubleshoot when
    • things go wrong
    • Discover tips and tricks from top
    • ServiceNow developers, architects, and
    • administrators. Find out what the pros wish
    • they knew when they were starting out

    Who this book is for

    This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks.

    Some familiarity with web technologies (JavaScript) would be helpful. Prior ServiceNow experience is not necessary.


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